In case you know there is a pending update and it's not showing, it could mean that there is temporary issues in accessing the server. This means that the firmware of your device is already up to date. It says "No items to display" under 'Firmware'. If you're trying to update the app, you will need to uninstall it first. Or it could be that the application is already installed on your device. If this is the case, you will need to uninstall an app that you don't currently require. It could be that your device has run out of space to install the new application. (Source: Ledger Wallet, Jan 2018) "Unable to install app". Close all the other programs on your computer or use the Ledger device on another computer. It could also be that you have another application like Mist, Geth or Parity, Electrum open.Make sure your browser settings are turned OFF in your ledger wallet. If your Ledger Manager is launched but does not open, disconnect the Ledger device at the USB, reconnect and re-enter your PIN code.Check that another Ledger application is not already launched. If yes, quit the other application and retry.(Source: Ledger Wallet, Jan 2018) My Ledger Manager doesn't open. Re-install the Ledger Manager application on Chrome.Once everything is done, uninstall this custom application on Chrome extensions and deactivate the Developper mode.And follow the instructions on the device to complete the update.then click on the "Firmware" grey button.In this new Ledger Manager launched, go to "Firmwares".Once installed, launch this new application.Download the extracted "chrome-app" folder.When it appears, click on "Load unpacked extension".In chrome://extensions/, activate the "Developer mode" in the top right corner.Download the chrome-app.zip file and extract it.Click on the bin beside the Ledger Manager to uninstall it.In your Chrome browser go to chrome://extensions.If your Nano S screen is stuck on "Update", it means that something, probably a network failure, blocked the firmware update procedure before it was completed. (Source: Ledger Wallet, Jan 2018) What if my Ledger Nano S is stuck on 'update'? These simple steps should take care of the 'freezing'. Press and hold the left button (the one near the micro USB port).Do not plug or unplug your Ledger Nano S.This doesn't happen often but if the screen of your Ledger Nano S is stuck on the same menu and you can't scroll up or down: When connecting with other online wallets such as MEW, it needs to be turned ON. The simple trick is when connecting to your Ledger apps, the Ledger Nano S wallet setting for Browser Support needs to be turned OFF. We strongly recommend you watch the Ledger Nano S set up guide videos on our website here prior to configuration and use of the device. This is a problem experienced by many due to not understanding the importance of watching the set up videos prior to installation. I can't open my Ledger Nano S in Ledger Manager. Other requirements are Windows 9 (not XP) Mac (10.7+) or Linux. You can use Google Chrome or Chromium 50+. Do I have to use Chrome to use Ledger apps? The chances are it has happened before and been answered by Ledger support. If you have a question or are experiencing a problem, the best place to look for answers is the official Ledger Q&A site. Stake Ethereum on your Ledger hardware walletīinance Smart Chain now supported on Ledger Using MEW with Ledger Nano S hardware wallet How to update Ledger Nano S to firmware 1.5.5 5 things to know about Crypto Hardware Wallets
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